Privacy policy
Last Updated: September 27, 2026
Econest Bedding Inc. (“Econest Bedding,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our customers and website visitors.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit www.econestbedding.ca, purchase products from us online or in-store, communicate with us, or otherwise interact with Econest Bedding.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Econest Bedding, we may collect:
Contact Information
Name
Email address
Telephone number
Billing address
Shipping or delivery address
Order and Transaction Information
Products purchased
Order history
Order number
Payment and transaction information
Delivery and pickup information
Returns, refunds, warranty claims, and customer-service records
Website and Device Information
IP address
Browser type
Device type
Operating system
Pages viewed
Products viewed
Shopping-cart activity
Referring websites
Approximate location derived from technical information
Cookies and similar technologies
Communications
We may collect information that you provide when you contact us by email, telephone, website forms, social media, or other communication methods.
2. How We Use Your Information
We may use personal information to:
Process and fulfill online and in-store orders
Process payments and refunds
Arrange product delivery or pickup
Provide order confirmations and updates
Respond to questions and customer-service requests
Handle returns, exchanges, repairs, and warranty claims
Detect and prevent fraud or unauthorized transactions
Maintain business, accounting, and transaction records
Improve our website, products, services, and customer experience
Understand how visitors use our website
Measure the effectiveness of our advertising
Provide relevant advertising where permitted
Send promotional emails or other marketing communications where permitted by law
Comply with legal, tax, accounting, regulatory, and other lawful requirements
We seek to collect and use only the personal information reasonably necessary for these purposes.
3. Shopify
Our online store is hosted through Shopify, which provides the e-commerce platform that allows us to sell our products and services online.
When you browse our store, create or use a customer account, add products to your cart, place an order, use Shop or Shop Pay where available, or otherwise interact with our online store, certain personal information may be processed by Shopify.
This may include information such as your:
Name
Email address
Telephone number
Billing and shipping addresses
IP address and device information
Shopping and browsing activity
Order and transaction information
Payment-related information
Shopify may process information on our behalf to provide hosting, checkout, payment, fraud-prevention, analytics, and other e-commerce services.
Shopify may also process certain information for its own purposes in accordance with its applicable privacy policies.
4. Payments
Payments made through our online store may be processed by Shopify Payments or other payment providers available through our website.
Payment providers may collect information necessary to authorize and process your transaction, including payment-card or other financial information.
Econest Bedding does not necessarily receive or store your complete credit or debit card number. Payment information may instead be securely processed by the applicable payment provider.
5. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, and similar technologies.
These technologies may be used to:
Keep our website functioning properly
Remember customer preferences
Maintain shopping-cart functionality
Understand website traffic and customer interactions
Measure website and advertising performance
Prevent fraud and improve security
Provide or measure personalized advertising where permitted
You may be able to manage cookies through your browser or through privacy controls made available on our website.
Disabling certain cookies may affect some website features.
6. Google Analytics and Google Advertising
We may use Google services such as Google Analytics and Google Ads to understand how visitors interact with our website and to measure or improve our advertising.
Google and related technologies may collect information such as:
IP address
Browser and device information
Website interactions
Pages or products viewed
Advertising interactions
Approximate geographic information
Depending on our website configuration and your privacy choices, this information may also be used to measure advertising campaigns or provide more relevant advertising.
7. Meta/Facebook and Instagram Advertising
We may use advertising and measurement services provided by Meta, including technologies commonly known as the Meta Pixel.
These technologies may help us understand actions taken on our website, such as visiting a page, viewing a product, adding a product to a cart, or completing a purchase.
This information may be used to:
Measure advertising performance
Understand customer interactions
Create advertising audiences
Display more relevant advertisements where permitted
Meta may process information it receives according to its own privacy policies and settings.
8. Marketing Communications
With your consent, or where otherwise permitted by applicable law, we may send promotional communications regarding:
Sales
New products
Special offers
Promotions
Store announcements
Other Econest Bedding products or services
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us at Info@econestbedding.ca.
Unsubscribing from marketing communications will not prevent us from sending necessary transactional communications, such as order confirmations, delivery information, warranty communications, or customer-service messages.
9. When We Share Personal Information
We do not sell or rent your personal information.
We may disclose personal information to service providers when reasonably necessary to operate our business, including:
Shopify
Payment processors
Shipping and delivery providers
Website hosting and technology providers
Analytics providers
Advertising and marketing platforms
Email and communication providers
Fraud-prevention and security providers
Accounting, legal, insurance, and professional advisers
We may also disclose information where required or permitted by law, including responding to lawful requests from courts, regulators, government agencies, or law-enforcement authorities.
10. Information Processed Outside Canada
Some of our service providers, including technology, e-commerce, analytics, advertising, payment, and cloud-service providers, may process or store personal information outside Alberta or outside Canada, including in the United States and other jurisdictions.
When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, governments, law-enforcement agencies, or regulatory authorities in accordance with applicable laws.
For questions regarding our use of service providers outside Canada, contact us at Info@econestbedding.ca.
11. Consent
Where required by applicable law, we obtain consent for the collection, use, or disclosure of personal information.
The form of consent may vary depending on the circumstances and sensitivity of the information.
You may withdraw your consent where permitted by law, subject to reasonable notice and applicable legal or contractual restrictions.
Withdrawal of consent may affect our ability to provide certain products or services.
12. How We Protect Personal Information
We use reasonable administrative, technical, organizational, and physical safeguards designed to protect personal information from unauthorized:
Access
Collection
Use
Disclosure
Copying
Modification
Loss
Destruction
Although we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.
13. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required for legitimate business, legal, accounting, tax, warranty, fraud-prevention, or regulatory purposes.
When information is no longer reasonably required, we may securely delete, destroy, or anonymize it in accordance with applicable requirements.
14. Accessing or Correcting Your Information
Subject to applicable law, you may request access to personal information we hold about you.
You may also ask us to correct personal information that you believe is inaccurate or incomplete.
We may need to verify your identity before processing your request.
Requests can be submitted to:
Info@econestbedding.ca
15. Your Privacy Choices
Depending on applicable law and the circumstances, you may have choices regarding:
Marketing communications
Cookies and tracking technologies
Access to your personal information
Correction of your personal information
Withdrawal of consent
To make a privacy-related request, contact Info@econestbedding.ca.
16. Children's Privacy
Our website and products are intended for a general audience and are not specifically directed toward children.
We do not knowingly seek to collect personal information from children except where permitted by applicable law.
17. Third-Party Websites and Services
Our website may contain links to third-party websites, social-media platforms, payment providers, or other services.
Those services operate independently and may have their own privacy practices. Econest Bedding is not responsible for the privacy practices of third-party websites or services.
We encourage you to review their applicable privacy policies.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, technology, service providers, legal requirements, or privacy practices.
Any updated Privacy Policy will be posted on this page with a revised “Last Updated” date.
We encourage customers to review this page periodically.
19. Contact Us
Questions, concerns, access or correction requests, and other privacy-related inquiries can be directed to:
Privacy Officer
Econest Bedding Inc.
Email: Info@econestbedding.ca
Website: www.econestbedding.ca
We will review privacy-related requests and concerns in accordance with applicable privacy laws.
20. Applicable Privacy Laws
Econest Bedding Inc. handles personal information in accordance with applicable Canadian privacy laws, including Alberta's Personal Information Protection Act (PIPA) where applicable, as well as other privacy and electronic-marketing requirements that may apply to our activities.